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Help Center
Find answers to common questions and get help with TopStoryQ
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Getting Started
How to Sign Up for TopStoryQ
To create a TopStoryQ account:
1. Open the TopStoryQ app
2. Tap "Sign Up" or "Create Account"
3. Enter your email address
4. Choose a username (minimum 3 characters)
5. Create a secure password
6. Verify your email address using the code sent to your email
7. Complete your profile setup
Once verified, you can start creating and sharing quotes and stories!
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Account & Profile
I Forgot My Password
If you forgot your password:
1. Open the TopStoryQ app
2. Tap "Login" then "Forgot Password"
3. Enter your registered email address
4. Check your email for a password reset link
5. Click the link and create a new password
6. Log in with your new password
If you don't receive the email, check your spam folder or contact support@top10impact.in
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Account & Profile
How to Change My Username
To change your username:
1. Go to your Account/Profile section
2. Tap on "Edit Profile" or "Settings"
3. Find the username field
4. Enter your new username (must be at least 3 characters)
5. Save your changes
Note: Your username must be unique and not already taken by another user.
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Creating Content
How to Create a Quote
Creating a quote is easy:
1. Open the TopStoryQ app
2. Navigate to the "Create" tab
3. Select "Quote" format
4. Write your quote (20-200 characters)
5. Use your creativity to make it unique
6. Submit normally or watch an ad for extra submissions
7. Your quote will appear in Community Picks
Daily limits reset at midnight (IST). Free users get 3 quote submissions per day, plus 12 watch-ad submissions.
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Creating Content
How to Create a Story
To create a story:
1. Go to the "Create" tab
2. Select "Story" format
3. Write your story (100-2000 characters)
4. Express your unique perspective and creativity
5. Submit normally or watch an ad for extra submissions
6. Your story will be shared in Community Picks
Free users can submit 2 stories per day, plus 8 watch-ad story submissions. Daily limits reset at midnight (IST).
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Creating Content
What are the Character Limits?
TopStoryQ has specific character limits to ensure quality content:
• Quotes: 20-200 characters
• Stories: 100-2000 characters
These limits help maintain content quality and ensure your creative work is concise and impactful. Make sure your content falls within these ranges before submitting.
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Tournaments
How to Join a Tournament
Participating in tournaments:
1. Go to the "Tournaments" tab
2. Browse available tournaments (Live, Upcoming, Vote, or Ended)
3. Select a tournament with a theme that interests you
4. Read the tournament rules and prize structure
5. Submit your best quote or story matching the theme
6. Vote on other participants' submissions
7. Track your ranking on the leaderboard
8. Win prizes based on your final ranking
Tournaments are a great way to showcase your creativity and win rewards!
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Tournaments
How Does Tournament Voting Work?
Tournament voting process:
1. During the voting phase, browse all tournament submissions
2. Read through the quotes and stories
3. Vote for the submissions you find most creative and engaging
4. Your votes help determine the winners
5. The leaderboard updates based on votes received
6. Winners are announced after the tournament ends
Voting is an important part of the tournament process - it helps recognize the best creative content!
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Subscriptions & Credits
What Subscription Plans are Available?
TopStoryQ offers three subscription tiers:
• Free Plan: 3 quotes/day, 12 watch-ad quotes/day, 2 stories/day, 8 watch-ad stories/day, with ads
• Pro Plan (₹20/month): 6 quotes/day, 24 watch-ad quotes/day, 4 stories/day, 16 watch-ad stories/day, no banner ads, 50% fewer interstitial ads
• Premium Plan (₹22/month): 12 quotes/day, 30 watch-ad quotes/day, 8 stories/day, 20 watch-ad stories/day, no ads at all
All plans include a 30-day free trial. Upgrade anytime from your Account section.
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Subscriptions & Credits
How Do I Earn Credits?
You can earn credits in several ways:
1. Milestone Rewards: Earn credits automatically when your content reaches like milestones (10, 25, 50, 100, 250, 500, 1000+ likes)
2. Viewing Content: Get rewarded for reading and engaging with others' content
3. Tournament Prizes: Win credits by ranking high in tournaments
4. Daily Engagement: Earn credits by watching reels and interacting with content
Credits are automatically added to your account and can be tracked in your Account section.
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Troubleshooting
Why Can't I Submit More Content?
TopStoryQ has daily submission limits to ensure fair usage:
• Free users: 3 quotes + 12 watch-ad quotes, 2 stories + 8 watch-ad stories per day
• Pro users: 6 quotes + 24 watch-ad quotes, 4 stories + 16 watch-ad stories per day
• Premium users: 12 quotes + 30 watch-ad quotes, 8 stories + 20 watch-ad stories per day
Daily limits reset at midnight IST. You can watch ads to get extra submissions beyond your base limit. Upgrade to Pro or Premium for higher limits.
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Troubleshooting
My Content Isn't Appearing
If your content isn't appearing:
1. Check if you've exceeded your daily submission limit
2. Ensure your content meets character requirements (quotes: 20-200 chars, stories: 100-2000 chars)
3. Verify your content doesn't violate community guidelines
4. Wait a few moments - content may take time to appear
5. Check your internet connection
6. Try refreshing the app
If the issue persists, contact support@top10impact.in
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Safety & Privacy
How to Report Inappropriate Content
To report content that violates our guidelines:
1. Find the content you want to report
2. Tap the three dots (...) or report icon
3. Select "Report" from the menu
4. Choose the reason for reporting
5. Submit your report
Our team reviews all reports and takes appropriate action. We prioritize user safety and maintain a positive community environment.
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Safety & Privacy
Privacy and Data Protection
TopStoryQ takes your privacy seriously:
• We collect minimal data necessary for app functionality
• Your data is encrypted and stored securely
• We comply with GDPR and CCPA regulations
• You can access, modify, or delete your data anytime
• We don't sell your data to third parties
For more details, visit our Privacy Policy page. You can also contact us at support@top10impact.in for privacy-related questions.
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Account & Profile
Delete My Account
To delete your TopStoryQ account:
1. Go to Account/Profile settings
2. Scroll to "Account Management"
3. Tap "Delete Account"
4. Read the information about what will be deleted
5. Confirm your decision
Warning: This action is permanent and cannot be undone. All your data, including quotes, stories, tournament submissions, and account information will be permanently deleted.
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Still Need Help?
Can't find what you're looking for? Our support team is here to help you.
Contact Support