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Help Center
Find answers to common questions and get help with ResumeFix AI
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Getting Started
How to Sign Up for ResumeFix AI
To create a ResumeFix AI account:
1. Open the ResumeFix AI app
2. Tap "Sign Up" or "Create Account"
3. Enter your email address
4. Create a secure password (minimum 6 characters)
5. Verify your email address using the 6-digit code sent to your email
6. Once verified, you can start optimizing your resume!
Note: Email verification is required before you can use the service.
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Account & Profile
I Forgot My Password
If you forgot your password:
1. Open the ResumeFix AI app
2. Tap "Login" then "Forgot Password"
3. Enter your registered email address
4. Check your email for a 6-digit password reset code
5. Enter the code and create a new password
6. Log in with your new password
If you don't receive the email, check your spam folder or contact support@top10impact.in
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Account & Profile
How to Verify My Email
Email verification is required to use ResumeFix AI:
1. After signing up, check your email inbox
2. Look for an email from ResumeFix AI with a 6-digit verification code
3. Enter the code in the app verification screen
4. If you didn't receive the code, tap "Resend Code"
5. The code expires after 10 minutes
You must verify your email before you can optimize resumes.
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Resume Optimization
How to Optimize My Resume
Optimizing your resume is easy:
1. Sign in to your ResumeFix AI account
2. Tap "Upload Resume" and select your resume file (PDF or DOCX, max 5MB)
3. Paste the job description you're applying for
4. Tap "Optimize Resume"
5. Wait for AI processing (usually 30-60 seconds)
6. Review your optimized resume with ATS improvements
7. Download or share your enhanced resume
Free users get 1 optimization total. Pro users get unlimited optimizations.
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Resume Optimization
What File Formats are Supported?
ResumeFix AI supports the following file formats:
• PDF (.pdf) - Recommended format
• Microsoft Word (.docx)
File size limit: 5MB per file
Make sure your resume file is not corrupted and can be opened normally before uploading.
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Resume Optimization
What is ATS Optimization?
ATS (Applicant Tracking System) optimization helps your resume pass through automated screening systems used by many employers:
• Format optimization for ATS parsing
• Keyword matching with job descriptions
• Structure improvements for better readability
• ATS-friendly formatting recommendations
Our AI analyzes your resume and suggests improvements to increase your chances of passing ATS filters and getting noticed by recruiters.
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Subscriptions
What are the Usage Limits?
ResumeFix AI offers different usage tiers:
• Free Tier: 1 resume optimization total (one-time use)
• Pro Tier: Unlimited resume optimizations (subscription required)
Usage limits are enforced per account. You can check your remaining optimizations on the home screen. Upgrade to Pro for unlimited access.
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Subscriptions
What Subscription Plans are Available?
ResumeFix AI offers two subscription tiers:
• Free Plan: 1 resume optimization total, PDF and DOCX support, AI-powered suggestions, ATS compatibility check
• Pro Plan: Unlimited resume optimizations, all Free tier features, priority processing, advanced optimization suggestions, resume history tracking, email support
Upgrade to Pro anytime from your account settings.
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Troubleshooting
My Resume Upload Failed
If your resume upload failed:
1. Check that your file is in PDF or DOCX format
2. Ensure file size is under 5MB
3. Verify your file is not corrupted (try opening it first)
4. Check your internet connection
5. Try uploading again
If the issue persists, contact support@top10impact.in
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Troubleshooting
Optimization is Taking Too Long
Resume optimization typically takes 30-60 seconds:
• Large files may take longer to process
• Complex job descriptions require more analysis
• High server load can cause delays
If optimization takes more than 2 minutes:
1. Check your internet connection
2. Try again with a smaller file
3. Contact support if the issue persists
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Safety & Privacy
Privacy and Data Protection
ResumeFix AI takes your privacy seriously:
• We collect minimal data necessary for service functionality
• Your resume files are processed securely
• We comply with GDPR and CCPA regulations
• You can access, modify, or delete your data anytime
• We don't sell your data to third parties
For more details, visit our Privacy Policy page. You can also contact us at support@top10impact.in for privacy-related questions.
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Account & Profile
Delete My Account
To delete your ResumeFix AI account:
1. Go to Help Center
2. Find "Delete My Account" article
3. Click "Delete My Account" button
4. Read the information about what will be deleted
5. Confirm your decision with email, password, and confirmation text
Warning: This action is permanent and cannot be undone. All your data, including resume files, optimization history, and account information will be permanently deleted.
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Still Need Help?
Can't find what you're looking for? Our support team is here to help you.
Contact Support