Help Center

Playing Kids LearnZ is easy and fun! 1. Open the Kids LearnZ app 2. Watch the intro video (shown only on first launch) 3. On the main menu, choose between Balloon Mode or Kite Mode 4. Listen to the letter being spoken 5. Look at the balloons or kites on screen — each has a different letter 6. Tap the balloon or kite with the correct letter 7. If correct, watch the fun pop and celebration animation! 8. If wrong, you'll see an X mark — don't worry, try again! 9. Complete all 10 rounds to see your final score 10. Play again to keep learning!

When you open Kids LearnZ for the first time: 1. A fun intro video will play automatically 2. This intro is shown only once — on the very first launch 3. After the intro, you'll see the main menu 4. From the main menu, choose Balloon Mode or Kite Mode 5. Start playing and learning letters! If you reinstall the app, the intro will play again on the first launch.

In Balloon Mode: 1. Colorful balloons float across the screen 2. Each balloon displays a different letter 3. A voice says a letter out loud (e.g., "A") 4. Tap the balloon with the matching letter 5. Correct answer: The balloon pops with a fun animation! 6. You'll hear a celebration word like "A for Apple" 7. Kid characters on screen celebrate with you! 8. Move to the next round There are 5 different balloon colors: red, blue, yellow, green, and purple. Each round has 4-5 balloons with different letters.

Kite Mode works similarly to Balloon Mode: 1. Colorful kites sway across the sky 2. Each kite displays a different letter 3. A voice says a letter out loud 4. Tap the kite with the matching letter 5. Correct answer: Fun celebration animation! 6. Hear a celebration word for the letter 7. Kid characters celebrate with you! 8. Move to the next round Kite Mode has the same scoring and round system as Balloon Mode, with 5 kite colors: red, blue, yellow, green, and purple.

The scoring system in Kids LearnZ: • Each game has 10 rounds • You earn 1 point for each correct answer • Wrong answers don't subtract points — you just try again! • After all 10 rounds, your final score is displayed • Maximum possible score: 10/10 • The score resets when you start a new game Scoring is designed to be encouraging — kids can always try again without penalty!

Don't worry about wrong answers! 1. An X mark appears on the tapped balloon/kite 2. A gentle error sound plays 3. After a short pause, you can try again 4. The letter audio continues to repeat, helping you learn 5. You stay on the same round until you find the correct letter 6. No points are lost for wrong answers This is designed to be encouraging — mistakes are part of learning!

If you can't hear audio in Kids LearnZ: 1. Make sure your device volume is turned up 2. Check that your device is not in silent/vibrate mode 3. Make sure no other apps are using audio 4. Try closing and reopening the app 5. Restart your device 6. Check if headphones are connected properly The game requires audio for the letter pronunciation feature. Make sure sound is enabled for the best learning experience. If issues persist, contact support@top10impact.in

If Kids LearnZ crashes or freezes: 1. Close the app completely 2. Restart the app 3. Make sure your device has enough free memory 4. Update to the latest version of the app 5. Restart your device 6. Reinstall the app if the issue persists If none of these steps help, contact support@top10impact.in with details about your device model and Android version.

Kids LearnZ is a free app supported by advertisements: • Interstitial ads appear at appropriate intervals (every 5 minutes) • Rewarded ads may appear after specific rounds • All ads are child-safe and COPPA compliant • No personalized ads are shown to children • Ads are served through Google AdMob with child-directed treatment enabled We ensure all advertising content is appropriate for young children.

Kids LearnZ takes children's privacy very seriously: • No personal data is collected from children • No user accounts or sign-up required • No social features, chat, or messaging • No user-generated content • All ads comply with COPPA regulations • No location tracking or device data collection • The game works completely offline (except for ads) For more details, visit our Privacy Policy page. Contact support@top10impact.in for any privacy-related questions.